About
Customer management system through WhatsApp from vROOT
vROOT provides you with a WhatsApp system to manage your customers in a professional manner, which is different than the normal WhatsApp systems.
what is the customer management system through WhatsApp from vROOT?
vROOT provides you with a WhatsApp system to manage your customers in a professional manner, which is different than the normal WhatsApp systems. That you can communicate with your customers through one number, whether in receiving or sending calls, Running an infinite number of devices used by the work team, and distribute the customers to the staff in sequence, you can determine automatic responses to guide customers and respond to their inquiries automatically, With comprehensive and detailed reports about conversations and the performance of customer service and sales staff in responding to messages.
Features of the customer management system through WhatsApp from vROOT
automatic replies
Through WhatsApp from vROOT, you can guide customers, respond to them, and specify responses without the intervention of employees at times of events and the end of official working hours.
Automatic distribution of conversations
The WhatsApp system from vROOT makes it easy for you to distribute messages to the staff, so that each member of the team receives different clients from the rest team, which ensures the speed of response and the efficiency of the system.
Team management
Through the WhatsApp system from vROOT, you can manage users and associated devices and determine their authority and departments.
Use unlimited number of numbers
With the WhatsApp system from vROOT you can Use more than one WhatsApp number on the same inbox.
Customers' data
All customer data who contacted us is collected in more than one classification according to your choices to be used in your marketing and promotional campaigns for your products and services.
Create response templates
Through the system, you can define specific message templates that are sent upon some frequently asked inquiries to maintain the uniformity of responses in order to create an appropriate mental image for your brand and avoid errors that occur in the diversity of responses.
Reports in the customer management system through the WhatsApp system from vROOT
About the reports submitted through the system:
The system provides you with organized and detailed reports on the number of customers and sales volume, with detailed reports about the performance of employees, the speed of response and communication with customers.
You can contact us
For more information about the customer management system through WhatsApp from vROOT